IT Services for Small Businesses

Running a small business is hard enough without IT problems slowing you down. NetNinja provides reliable, day-to-day IT support so your team can focus on what matters. Whether it's a crashed laptop, a software issue, or a network problem, we're on hand to get things sorted quickly.

• Helpdesk support via phone, email and remote access
• Proactive monitoring to catch issues before they cause downtime
• Software installation, updates and licence management
• User account setup and management
• Printer, scanner and peripheral support
• IT advice and planning for your business

Microsoft 365 is one of the most powerful tools available to small businesses — but only if it's set up and managed correctly. We handle everything from initial setup and migration through to ongoing management, so you get the full benefit without the complexity.

• New Microsoft 365 tenant setup and configuration
• Email migration from existing platforms
• Teams, SharePoint and OneDrive setup
• User provisioning and licence management
• Security and compliance configuration
• Ongoing support and troubleshooting

Cyber attacks on small businesses are increasing every year. Many owners assume they're too small to be a target — but the reality is the opposite. We provide practical, affordable cyber security measures that protect your business without getting in the way of day-to-day work.

• Security assessments and risk reviews
• Antivirus and endpoint protection
• Multi-factor authentication (MFA) setup
• Email security and phishing protection
• Staff cyber security awareness training
• Incident response and recovery support

Data loss can be catastrophic for a small business — whether it's caused by ransomware, hardware failure, or accidental deletion. We set up automated, tested backup solutions and disaster recovery plans so that if the worst happens, you can get back up and running fast.

• Automated cloud and local backup solutions
• Regular backup testing and verification
• Disaster recovery planning
• Ransomware protection and recovery
• File and folder restore on demand
• Business continuity planning

Getting new hardware set up correctly from the start saves time and avoids problems down the line. We configure laptops, desktops, and peripherals to your exact requirements — with all the right software, security settings, and accounts in place before your team touches them.

• Laptop and desktop setup and configuration
• Software installation and licensing
• Microsoft 365 and email account setup
• Security software and settings
• Data migration from old devices
• Peripheral setup (printers, monitors, docking stations)

Most IT issues can be resolved remotely — quickly and without disruption to your working day. Using secure remote access tools, we can diagnose and fix problems on your devices without needing to visit your site. Remote support is included as standard in all our support plans.

• Secure remote access to your devices
• Fast response times — typically within the hour
• No need to wait for a site visit
• Available during business hours
• Full audit trail of all remote sessions
• Works for home workers and remote teams

Some IT problems need someone on-site. Whether it's a network installation, hardware replacement, or a complex issue that can't be resolved remotely, we'll come to you. We provide onsite support across the UK, with flexible scheduling to minimise disruption to your business.

• On-site visits for hardware and infrastructure work
• Network setup, cabling and Wi-Fi installation
• Server and NAS setup and maintenance
• Hardware repair and replacement
• Office moves and IT relocations
• New office IT setup from scratch